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9-11 Memorial and Museum tickets

9-11 Memorial and Museum tickets

New York

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  • Good for Groups

  • Instant Confirmation

Ticket Options What to expect About Things to note Policies and Key info Where and When
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  • Timed entrance to the 9-11 Memorial and Museum
No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.
  • You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
  • Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
  • The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
  • Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
  • Personal photography is permitted, but visitors are asked to be mindful and respect the space
Cancellation Policy
  • Receive a 100% refund if you cancel up to 24 hours before the experience begins.
Important Info
  • You will initially receive a confirmation email of your booking.
  • The ticket/voucher will be sent 24 hours prior to your participation date.
  • In the event that you do not receive any emails from us, please check your Spam folder or notify us via email.
Location
  • 180 Greenwich Street, New York, NY 10007
Timings
  • Please confirm the updated timings with your tour operator.
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