Store locations in the UAE

We understand that after a long flight you may prefer not to pick up your SIM card at the airport. We've got you covered! In addition to airport collection, we also offer convenient in-city collection (across all of UAE) for your pre-booked SIM cards. Simply specify your preference when placing your order, and our team will be able to guide you on the closest pickup point.

No, all the UAE tourist mobile plans/ SIM cards and WiFi Rental services we sell are offered at rates defined by the Local Telecom Regulator, ensuring fair and consistent pricing. We do not charge you anything extra for collecting your SIM card or WiFi rental devices at any of our airport pickup points.

Yes, UAE telecom operators do offer eSIMs to tourists. Alike is the exclusive independent distributor platform of the UAE eSIM product. With an eSIM, you can enjoy the convenience of switching between mobile networks without the need for a physical SIM card.

Yes. Per the local UAE Regulations, it is mandatory for every SIM provider to complete the KYC (Know Your Customer) / Registration of users. For this purpose, you are required to visit a store in person and present your passport. Once this process is complete, you will receive your eSIM which you can then easily set up by following the provided instructions, ensuring a hassle-free experience.

We highly recommend booking your SIM in advance. As the airport can get very busy, pre-booking your SIM allows you to skip the regular queues and receive expedited service. While we make every effort to serve pre-booked customers faster, please note that during peak periods, the pre-booked customer queue itself can be long – which is why we also offer anywhere in the UAE Collection. Moreover, advance bookings often come with exclusive offers and discounts on Hotels and Attraction tickets, adding extra value to your pre-booked SIM.

As the exclusive independent platform in the UAE offering Tourist SIM cards from both Telecom Operators, Etisalat and du (Virgin Mobile operates on the du Network), we strive to remain impartial. With comprehensive 5G coverage throughout the UAE, both providers offer reliable network coverage. However, if you plan to venture outside of Dubai, we recommend considering the Etisalat SIM for better coverage. It's important to note that mobile reception in locations such as the Metro, underground areas, or basements may experience instability or unavailability regardless of the provider.

Topping up or recharging your mobile plan as a tourist is a hassle-free process. You have multiple options available to you. Firstly, you can easily find top-up vouchers at various retail outlets and convenience stores across the UAE. Secondly, mobile operators offer online top-up services through their official websites or mobile apps, providing you with the convenience of recharging from anywhere at any time. Additionally, as you have purchased your mobile plan from us, we are more than happy to assist you in recharging your mobile service should you require any help. Our dedicated team is here to provide support and ensure that you have a seamless experience throughout your stay.

As the exclusive authorized independent platform in the UAE, we offer a unique advantage to tourists. Our platform allows you to compare and purchase from a wide range of mobile plans and offers available in the market, all in one place. We provide a comprehensive bouquet of mobile plans, ensuring that you have access to a variety of options tailored to your specific needs. Additionally, our platform offers competitive pricing and exclusive promotions, giving you the opportunity to enjoy great value for your money.

Obtaining a prepaid SIM card as an international tourist in the UAE is a straightforward process. According to local UAE regulations, every SIM provider is required to complete the KYC (Know Your Customer) or registration process for users. This process necessitates your physical presence in the store, along with your passport, to activate the SIM card or WiFi rental kit. As the activation process may take some time, we recommend initiating the process prior to your travel by pre-booking your SIM card. This way, you can select and pay for your preferred package in advance, saving you time and ensuring a smooth experience once you arrive.